10 frequently asked questions about our translation company
Certainly. Write to us at firstname.lastname@example.org and we will respond within the hour. To expedite the process, indicate and attach the files to be translated, the language combination, and the desired delivery date. Contact us now.
Certainly. At Tradgo, the translations that we deliver to our clients meet the highest quality standards. We’ve implemented a rigorous five-step translation process that includes a quality control step carried out by a professional reviser. See our translation company’s complete process.
Our layout service is one of our most requested turnkey solutions. Do you need to receive your document ready for printing or distribution? Learn more about our turnkey solutions.
At Tradgo, the candidate selection process is beyond rigorous. All our translators hold a bachelor’s degree in translation/linguistics, and most of them have a graduate degree in their field. They have all developed solid expertise and translate only into their mother tongue, which is an integral part of their code of ethics. Learn more about our translation firm.
Of course. Contact us to present your project to us, and we will propose the most advantageous solution for you.
Although we always adapt very well to the needs of our clients (by assigning a single translator per project), in an urgent situation, we may need to assign two translators to your file in order to expedite the process. However, we do not recommend having more than two translators work on a single project in order to ensure optimal consistency within your documents. Ask us for a quote.
At Tradgo, French, English, Spanish, Italian, Mandarin, German, and Portuguese are the main languages offered. We also offer several other languages thanks to our extensive network of carefully selected professional collaborators.
Certainly. Our team of experienced revisers ensures that your content respects the linguistic code and that it’s clear for your target audience. Learn more about our revision service.
We’re very flexible. We adapt to the needs of our clients. Contact us to tell us about your project.
Upon receipt of the invoice.* For ongoing business partnerships, an account is opened to facilitate the management of our clients. Invoices are sent mid-month and at the end of the month and are payable within 15 days following the receipt of the invoice by bank transfer or cheque. Payments can also be made by Visa or MasterCard by clicking the payment link on the electronic invoice.
*Depending on the nature and size of the project, a deposit may be required upon signing the contract.
When placing the order, by Visa or MasterCard, by clicking the payment link on the electronic invoice.